Chatbuddy

Data Privacy Notice

Best Deals Distribution Inc. ("we," "us," or "our") is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (R.A. 10173) of the Republic of the Philippines. This notice explains how we collect, use, and protect your information when you use Chatbuddy, our online platform and service.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and other pertinent information for legitimate purpose, always with consent and your knowledge.
  • Usage Data: IP address, browser type, and interaction history with our AI chatbot and automated workflows.
  • Cookies: Technical data to enhance your browsing experience.

2. Purpose of Collection

Your data is processed for the following purposes:

  • To provide and improve our chatbot services and AI automation platform.
  • To personalize user experience and automated workflows.
  • For analytics, marketing, and customer support.
  • To comply with legal and regulatory requirements.

3. Data Disclosure and Sharing

We may share your information with trusted third-party partners (such as Google Analytics and Zoho) solely for the purposes mentioned above. We ensure that these partners adhere to strict data protection standards. We do not sell your personal data to third parties.

4. Your Rights as a Data Subject

Under the Data Privacy Act, you have the right to:

  • Be Informed: Know how your data is being processed.
  • Access: Request a copy of your personal data in our systems.
  • Correction: Request rectification of inaccurate data.
  • Erasure: Request the deletion of your personal data.
  • Object: Suspend or withdraw consent to data processing.

5. Data Security and Retention

We implement appropriate organizational, physical, and technical security measures (including encryption and secure servers) to protect your data. Your information is retained only for as long as necessary to fulfill the purposes outlined above or as required by law.

6. Contact our Data Protection Officer

For any questions, concerns, or requests regarding your data privacy, please contact us at:

Data Protection Officer

Best Deals Distribution Inc.

Email: info@chatbuddy.com.ph

Address: Unit 119 Toledo Towers, Tropicana Garden City, Sumulong Hi-way, Marikina City, 1800 Philippines

By continuing to use Chatbuddy, you acknowledge that you have read and understood this Data Privacy Notice and consent to the processing of your personal data as described herein.

Last Updated: February 11, 2026